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23 July 2005

Kaili's sourdough

Kaili's sourdough
Originally uploaded by shaunaforce.

I finally went to Kaili's yesterday.

For months, I've been reading about Kaili's Kitchen. After all, it is the only completely gluten-free restaurant in the US. And it's in Seattle! (Well, really, it's Edmonds. And that's not really Seattle, but let's not split hairs for now.) Online, at the Delphi forums, and the forums, everyone raves about Kaili's. In fact, it has disturbed and saddened me to see that many of the people posting who live in Seattle will ONLY eat at Kaili's. Not that she doesn't deserve our patronage, because she does. It's a noble effort, to make an entire bakery and restaurant for gluten-free food. Brava! It's more that I'm saddened that people would be afraid to eat out at all. I'm going to do something about this. But more about this later.

Let's just say it came with fervent recommendations.

But not everyone loves Kaili's. When I first mentioned it to my acupuncturist, because he was thrilled I had finally found an answer to the illness even he couldn't figure out, he said, "You know, I went there with a friend of mine who has to eat gluten free. I'd go back, only because I want to support my friend. It's a little like a mom and pop place, less like fine dining. It's like....a family-run IHOP." Ew. Not my kind of place, really. And when I met with a nutritionist at Swedish Hospital, who knew more about celiac disease than anyone I have ever met, she said that she really appreciates the food at Kaili's, but she doesn't like the service. "It's like they don't need to serve you promptly, because they know they're the only gluten-free restaurant." Hm.

So it was with excitement and trepidation that I drove up to Edmonds yesterday. In so many ways, I'm like a little kid still. If I know that I'm going somewhere I've never been before, even if it's just up 99 to Edmonds, I grow fluttery inside, thinking about it. The sun was shining on my fingers as I drove, and I had stopped at my favorite coffee shop on the upper part of Queen Anne for a iced soy chai latte, and I was on my way. Aurora is lovely as you drive along Greenlake, and see flashes of blue water glinting light as you pass the grey barricades. And then there's the PCC. But after that, it's hard to see the beauty. Run-down motels clearly intended for one-hour customers. Defunct businesses, the For Lease signs faded from the rain. Strip clubs called The Love Shack. Factory-like cemeteries. Casinos squeezed into a city block. It's a bit degraded and sad. And then there's the enormous Krispy Kreme store partway up, reminding what you can no longer have.

But no matter. Because once you cross the county line into Snohomish, you've hit Edmonds. And suddenly, everything is green and gleaming again. Turn left on 205th, happy to be off the stop and go traffic, and you're nearly there. Let the car gently take the curve of the road, and then you'll see the sign for Firdale Village. Turn into the strip mall, and there you are.

Kaili's is in a strip mall? Granted, the little mall they call a village is surrounded by green trees and tasteful housing communities. But still, the gluten-free restaurant that everyone raved about online is actually a little building just across from a nail place and a movie theatre.

I walked in, expecting to see crowds of grateful customers, gobbling up gluten-free sandwiches. But the restaurant was empty. Plasticized red-checked tablecloths, mismatched chairs, plastic flowers. Everything a bit scattered, a bit dusty. But damned if it didn't smell good in there. The front door opens onto the bakery. Walk another step and you've walked into the oven. Three metal shelves held a small assortment of gluten-free commercially made products. Good, but I've seen more elsewhere. The real center of the place is the bakery.

A middle-aged woman with two young children stood with her checkbook open. None of the employees noticed me, or at least paid me any attention, but she did. "Is this your first time at Kaili's?" she asked me. When I said yes, a bit confused, she said, "Oh, I'm so happy for you." Sweet. I love how much of a community this gluten-free group is. It's like we're all family, immediately. Another woman wandered in, equally confused as I was as to why the employees completely ignored us. (Perhaps my nutritionist was right.) She wanted bread, and rolls, and it wasn't until she was paying that she learned it was all gluten free. Interesting--even "normal" people are buying this food.

I decided not to stay for dinner, since no one else was there. Instead, I wandered over to the freezers, where a bounty of misshapen and obviously handmade food awaited me: rosemary rolls; chicken pot pie; pepperoni panini. Bagels? They have gluten-free bagels? I had to buy those, even if they were the size of a dime. I grabbed cinnamon bread, and a small bag of even smaller scones, and made my way back to the warm bread smell wafting from the kitchen. Just as I was about to pay, the man working there pulled a fresh load of sourdough bread out of the ovens. I had to buy that too.

I talked to the woman there, finally, a sweet and obviously overworked young woman. Turns out that she's Kaili's daughter, and she says business has been slow lately. (Come on, people. If you're raving online, go back.) I told her that I'm coming back for lunch, bringing friends. I want to interview Kaili for my book. (But that's another story.)

Back in the car, I couldn't drive until I had taken a bite of that warm bread. I tore off a hunk of the sourdough and sank it into my mouth. Ahhhhhhhh. Bread. That's all my brain could think: bread, bread, bread. It tasted like dense, chewy bread. Real, homemade bread. And then I had to take picture of it, which you see here, with the hunk torn out.

It didn't last long. I ate another chunk on the car ride home. And then I sliced it up and froze it when I returned home. Along with the bagels and scones and cinnamon bread. But not before I toasted a slice of that, and then delighted in the crunching sound in my ears as I ate. Gluten-free bread that actually crunches when you toast it. All is well with the world.

So everyone was right. It is a bit mom and pop, the service is indifferent, and it's in a strip mall in Edmonds. But, it's worth it. Gluten-free bread that fills my mouth with delight. Will wonders ever cease?


At 4:22 PM, Blogger Kaili McIntyre said...

I wish I had read this earlier. I work 7 days a week only trying to do the best that I can. I never have worked in a restaurant I only thought I could not do it obviously I am not good at restaurants, but what I do know is good food and excellent gluten free food, and pleasing people. I am very sorry for any bad service anyone has gotten, most people will tell you that I give them personal service and if I was there that day I would have not ignored you. Employees are the hardest in any business and that is one of my downfalls (stealing recipes, trying to take your business name, sue you for store accounts that we have not acquired yet) so it has been very stressful. You only know what someone else is going through when you walk in his or her shoes. I have put my whole life into this and don't regret it. Life is a learning experience and this has one experience. Remember this is a new arena and I was the first of it's kind to open there are bound to be lot of mistakes along the way. I will never do a restaurant again only a bakery, which is my specialty. I do have very large following that support me. Give me a chance.

At 5:14 PM, Blogger Shauna said...

Dear Kaili:

Oh dear, I'm so sorry that you felt attacked by this piece. Actually, what I meant to convey in the piece -- and many readers have told me this is what they read in here -- is that yours is clearly a business made out of love. There are imperfections and mis-steps, but what shines through the most is the beauty of having those gluten-free baked goods. That's why I finished the piece with the raves about the glorious sourdough. And I've eaten it many times since -- I've been back but haven't written about it -- and every time I am utterly thrilled to eat the sourdough, the cinnamon raisin bread, the little rolls.

If you are reading this, know that I write this back in July, before I had really hit my stride with this website. I would write a different piece now. No one was even reading this site back then!

If you are reading this, please email me directly. I'd love to talk with you and come do an interview with you, do a proper piece about your lovely business.

All the best,

At 9:06 AM, Anonymous Anonymous said...

Dear Shauna
I too have celiac disease and have been buying sourdough bread and cinnamon bread. Now I can't find Kaili on the internet or anywhere. The last bread I got was at Nature's Market in Kent. I hope you can help me find her, or recommend another alternative.
Betty French
Wheatless in Auburn

At 2:47 PM, Anonymous Anonymous said...

What happened to Kaili's ---- It's gone!! PLease tell us where you moved to!

At 7:19 PM, Anonymous Anonymous said...

I, too have been looking for Kaili's, one day it was just gone. There is no note letting us know where they went or when they will reopen. Please don't give up on us Kaili. We need you.

Wheatless in Lynnwood

At 6:22 PM, Anonymous Anonymous said...

We called Kaili's a while back on their moving day. They said they were moving to the Greenwood area. I have not been to verify. Sorry I can't provide specifics on the locale but I hope you find her! We need more places like hers!

At 11:48 PM, Anonymous Anonymous said...

I found Kaili's new bakery. It is on 10003 Greenwood Ave N. in seattle. It's more of a bakery now then a restaurant but you can still get sandwiches. She has lots of breads and such in the freezer like she did before. If you like her restaurant when it was in Edmonds it would be worth a trip to the new one in Greenwood.

At 11:50 PM, Anonymous Anonymous said...

I found Kaili's new bakery. It is on 10003 Greenwood Ave N. in seattle. It's more of a bakery now then a restaurant but you can still get sandwiches. She has lots of breads and such in the freezer like she did before. If you like her restaurant when it was in Edmonds it would be worth a trip to the new one in Greenwood.

At 11:06 AM, Blogger Mandy said...

We're heading up toward Seattle this weekend. Thanks to your post I've got the address to Kaili's and I think we'll have a sandwich there.

BTW, not to hurt Kaili or anything, but Bette Hageman's Honey Sourdough recipe in The Gluten Free Gourmet Cooks Fast and Healthy is pretty crunchy when toasted in the oven (we used it as a base for French-bread pizza).

At 11:16 AM, Blogger Shauna said...

Mandy, and everyone else reading:

If you don't know, Kaili has closed her original location, the one I wrote about here. Instead, she now runs DaVinci Bakery and Cafe, which is reputed to be even better. Here is the address and telephone number:

Da Vinci Bakery and Cafe
10003 Greenwood Ave N.
Seattle, WA
Phone: 206-782-5735

At 4:42 PM, Anonymous Dr. Ruth said...

I found Kaili several years ago when I first learned that I had a problem with gluten. To be able to walk into her restaurant (then at the DOT building, and even more bizarre than the Edmonds place, let me tell you - Kaili's been one dedicated lady!) and know I could eat anything on the menu without a second thought almost made me cry! It was at Kaili's that I had my first sip of gluten free beer, too - ah! And I have enjoyed many a gluten free pastry with great satisfaction. I'm sorry it was so tough she closed the restaurant, but owning a business is one tough row to hoe. I wish her all the best in her new endeavor! I live out of state, now, but I'll certainly stop by the new location when I'm in town (and I'll bring my husband, Kaili... remember, he's the one you and your daughter said looked like Patrick Swayze! ;-)

At 8:37 PM, Anonymous MerMer said...

I LOVE Da Vinci Bakery and Cafe!! My daughter cried yesterday out of excitement that she could go on a daddy date and actually get a delicious cupcake and soy hot chocolate. They plan on going once a week.

They even had a little Hello Kitty decoration on her cupcake that totally made her day. THANK YOU!!!!

The best part is we live only a mile away.

At 2:03 PM, Blogger TiggerTori said...

Hi MerMer - I'll be vacationing in Seattle this summer and nothing would make me happier than to enjoy a cupcake with soy hot chocolate - where is DaVinci's Bakery & Cafe??? I'll also be stopping past Kaili's new Greenwood location to stockpile bread to take home and freeze and enjoy a real sandwich while there. Thanks for any info on DaVinci's!!!

At 8:36 PM, Blogger Anaquita said...

Ran across this old post while looking for GF sourdough recipes online.

Glad to know what happened to the place now. :) Haha. Another good place to check out is the flying apron bakery in Fremont... If you haven't already.

At 3:52 PM, Anonymous Chrissa said...

I can't wait to come and have a sandwich!! It's been almost 4 years since I've had one.
Love the new location!

At 7:10 PM, Anonymous Anonymous said...

Wheatless in Seattle
10003 Greenwood Ave N
Seattle, WA 98133
Neighborhood: Greenwood

(206) 782-5735

Well, Kaili keeps "closing" and opening GF places. She closed Kaili's kitchen then opened another one called
Da Vinci's Bakery
Closed Da Vinci's

and opened Wheatless in Seattle.
I wish I could say that her customer service skills have improved but they haven't.

There are plenty of review of Wheatless in Seatle in Yelp.


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